Shipping policy
Shipping and delivery
Free shipping for purchases of JPY 10,000 or more.
Once an order has been placed, shipment is usually completed within 3-4 working days.
If you need an exchange, please use the invoice sent with your order and send it back to our shop.
Please note that we do not accept returns or customised products, such as products that have already been hemmed.
For returns, please check our Returns and Refund Policy.
If you have any questions, please feel free to contact us at
info@omotodenim.jp.
Free shipping for purchases of JPY 10,000 or more.
Once an order has been placed, shipment is usually completed within 3-4 working days.
If you need an exchange, please use the invoice sent with your order and send it back to our shop.
Please note that we do not accept returns or customised products, such as products that have already been hemmed.
For returns, please check our Returns and Refund Policy.
If you have any questions, please feel free to contact us at
info@omotodenim.jp.